Effective: October 6, 2023

Last updated: June 3, 2025

LKB360 Solution Inc. ("LKB360", "we", "us", "our") places great importance to the protection of personal information. This policy explains how we collect, use, disclose, protect and retain personal information, in accordance with Quebec's Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25).

1. Scope of the policy

• Browsing or interacting with our website (lkb360.com)
• Contact or information request forms
• Use of our professional IT services
• Communications with our team

2. Responsible for the protection of personal information

Martin Rainville
President, LKB360 Solution inc.

• [email protected]
• (438) 806-3052
• 6000 Boul. de Rome, Suite 410, Brossard, QC J4Y 0B6

3. Personal Information Collected

• Last Name, First Name
• Contact Information (email, telephone)
• Professional Information (title, company)
• Information Provided in a Form
• IP Address and Technical Data During Browsing

No profiling technology is used on our website.

4. Purposes of Collection

• Respond to requests for service or information
• Provide our IT services
• Manage customer relationships
• Comply with our legal and contractual obligations
• Improve the security and efficiency of our services

5. Disclosure to Third Parties

• Authorized service providers
• Legal authorities if required
• Confidential business transactions

6. Consent

Consent is obtained prior to any collection, except where otherwise permitted by law. It can be withdrawn at any time, subject to certain conditions.

7. Retention and Destruction

Information is retained for as long as necessary, then securely destroyed or anonymized.

8. Security Measures

We apply physical, technical, and organizational security measures to protect personal data.

9. Your Rights

• Access your information
• Request a correction
• Request deletion or restriction
• Withdraw your consent
• File a complaint with the Commission d'accès à l'information

10. Cookies

Our website uses cookies necessary for its proper functioning. Third-party services may also place cookies for security or payment processing purposes. You can configure your browser to block these cookies, which may affect your user experience.

11. Changes to the Policy

We may modify this policy. Any significant updates will be communicated on our website. The updated date is always displayed.

12. Contractual Commitments

Contractual agreements may provide for additional confidentiality commitments, which prevail in the event of a discrepancy.